Privacy Policy

1. Information We Collect

• Information you provide: name, email address, phone number, and any other details you submit through our forms.
• Automatically collected: device information, IP address, browser type, pages viewed, and cookies or similar technologies.
• From third parties: information from analytics providers, advertising partners, and service providers.

2. How We Use Your Information

• Operate, maintain, and improve our website and services.
• Send you launch updates, marketing communications, and transactional messages.
• Respond to inquiries and provide customer support.
• Comply with legal obligations and enforce our terms.

3. SMS Marketing & TCPA Consent

By providing your mobile phone number and checking the consent box, you expressly agree to receive recurring marketing and promotional text messages (including via automated technology) from Pet Xclusives at the number you provided. Consent is not a condition of any purchase.

• Message frequency varies.
• Message & data rates may apply.
• Reply STOP to unsubscribe at any time.
• Reply HELP for assistance, or contact us at the email below.

We do not share or sell mobile phone numbers or SMS opt-in data with third parties or affiliates for their marketing purposes.

4. How We Share Information

We may share information with trusted service providers who help us operate our business (e.g., hosting, analytics, email and SMS delivery), when required by law, or in connection with a business transfer. We do not sell your personal information.

5. Cookies & Tracking

We use cookies and similar technologies to remember preferences, measure performance, and improve your experience. You can control cookies through your browser settings.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, or limit the use of your personal information. To exercise these rights, contact us using the details below. You may unsubscribe from emails using the link in any message, and from SMS by replying STOP.

7. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. We retain personal information for as long as needed to provide our services and to comply with legal obligations.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

10. Contact Us

Questions about this Privacy Policy? Email us at hello@petxclusives.com.