Terms of Service

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent that you meet these requirements.

2. Accounts & Founders' List

When you join the founders' list or create an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding any credentials and for all activity under your account.

3. SMS & Email Communications

By opting in, you consent to receive marketing and transactional email and SMS messages from Pet Xclusives. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe from SMS, or use the unsubscribe link in any email. See our Privacy Policy for details.

4. Acceptable Use

• Do not use the Services for any unlawful, harmful, or fraudulent purpose.
• Do not attempt to interfere with, disrupt, or gain unauthorized access to the Services.
• Do not copy, scrape, or reproduce our content without written permission.

5. Intellectual Property

All content on the Services — including text, graphics, logos, and trademarks — is owned by Pet Xclusives or its licensors and is protected by intellectual property laws. You receive no ownership rights by using the Services.

6. Products, Pricing & Availability

Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue products at any time. Promotional offers (including launch-week discounts) are subject to additional terms and may be modified or revoked.

7. Disclaimers

The Services and all products are provided "as is" and "as available" without warranties of any kind, whether express or implied. Pet Xclusives does not provide veterinary advice; consult a licensed veterinarian for medical concerns about your pet.

8. Limitation of Liability

To the fullest extent permitted by law, Pet Xclusives and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services.

9. Indemnification

You agree to indemnify and hold harmless Pet Xclusives and its officers, employees, and partners from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

10. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the United States and the state in which Pet Xclusives is established, without regard to conflict-of-laws principles.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

13. Contact

Questions? Email hello@petxclusives.com.